COVID - 19 Policy
Following the instructions of the government, the World Health Organization, the Ministry of Health in Bulgaria and our personal health and safety advisors, we decided to start gradually opening the doors of our restaurant, bar and spa. The hotel is already open, although to protect our team and guests - availability will be limited.
Although it is difficult to make a decision, we are convinced that it is best to take care of both our amazing team and our distinguished guests. At this point, it is clear when most of the restrictions will be removed, and we will keep in touch and inform you of our plans in a timely manner.
UPDATED CANCELLATION POLICY
All guests with a reservation in the following weeks will be entitled to a free cancellation. For any questions, please contact our reservation team at firstname.lastname@example.org or call 0885 274 884. We expect a large number of calls and emails, so please contact us and we will we will try to answer as soon as possible. For reservations made by a travel agent or online booking platform, please contact your agent or booking site for assistance.