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Bookings


Terms and conditions for bookings, payments and cancellations are based on the standard and package prices of the Pomorie Saint George Hotel.

Thank you for your interest in the Pomorie Saint George SPA Hotel!

In order to be able to confirm your booking you must agree with the following terms and conditions:

1. After you make a booking with us you will receive a confirmation advising you of the applicable rates and charges and the method of payment.

2.Prepayment:

2.1.In order to be able to confirm your booking we request a 30% prepayment of the full amount not later than 7 days following the date of the booking.

2.2.If less than 5 calendar days remain from the date of booking until the date of arrival, the payment must be made on the first working day following the day of the booking.

2.3.In case payment is not received in the indicated time, the Front Desk Manager may cancel your booking without notice. 

3. Cancellations and changes to bookings:

3.1.Accommodation packages for the period 1 October – 20 December and 4 January – 31 May:

3.1.1.Cancellation seven or more days prior to the date of arrival: the amount paid is reimbursed to the customer in full.

3.1.2.Full or partial cancellation six to one days prior to the date of arrival – an amount equal to the price of the first night of the booking (depending on the conditions for the stay of each guest) will be retained per head.

3.1.3.Full or partial cancellation of the booking on the date of arrival, in case of no show or early termination – the full amount of the prepayment will be retained.

3.1.4.Changes to bookings (number of guests, length of stay, guest names) prices will be recalculated depending on the occupancy rate, length of stay, price season and the items above. In any case, changes will be considered valid following the receipt of a written confirmation from the hotel and depending on availability.

3.2.Accommodation packages for the period 1 June – 30 September (if a part or your entire stay is within the stated period):

3.2.1.Cancellation 14 days prior to the date of arrival during this period – the entire amount paid will be reimbursed to the client.

3.2.2.Full or partial cancellation 13 to 1 day prior to the date of arrival during this period - an amount equal to the price of the first night of the booking (depending on the conditions for the stay of each guest) will be retained per head. The remaining amount will be reimbursed to the client.

3.2.3.Full or partial cancellation of the booking on the date of arrival, in case of no show or early termination – the full amount of the prepayment will be retained.

3.2.4.Changes to bookings (number of guests, length of stay, guest names) prices will be recalculated depending on the occupancy rate, length of stay and price season and the conditions above. In any case, changes will be considered valid following the receipt of a written confirmation from the hotel and depending on availability.

4.The above terms and conditions do not apply to special promotions and packages, which are subject to special booking, prepayment and cancellation conditions.

5.Check-in time: 14:00. Check-out time: 12:00